Shipping and Charges


Delivery of goods


1. When ordering the Goods, the Buyer must choose the method of delivery of the Goods:

• delivery to the address specified by the buyer in the Republic of Lithuania or elsewhere is Europe;

• In stores in Vilnius, Kaunas or Klaipėda. 

2. Usually, the goods are delivered to the buyer within 3 (three) working days from the day of the money transfer to the seller's account. If it is not possible to deliver the goods within the usual term, the seller informs the buyer of the planned delivery term. If the buyer does not agree with the delivery term, he must notify the Seller about it no later than within 3 (three) working days. In this case, the Agreement is considered to be terminated.

3. Delivery of goods to the Buyer:

• The Buyer, who has chosen the delivery of the goods to the address specified by the Buyer during the order, undertakes to specify the exact place of delivery of the goods. If the Buyer does not correctly specify the delivery address, the responsibility for the incorrect delivery rests with the Buyer;
• The buyer undertakes to accept the goods himself. It is presumed that the person at the address specified by the Buyer, who agrees to accept the goods, had the right to accept them. The buyer is responsible if there is no one to accept the goods after delivery to the address specified by the buyer. In this case, the Buyer's obligation to pay for delivery remains. The Buyer must pay extra for re-delivery.
• Not later than the day before the delivery, the Seller informs the Buyer about the delivery date and, if possible, the preliminary delivery time.

• The goods are delivered by the Seller or his authorized representative (courier).
• The delivery (transportation) fee of the goods is calculated taking into account the place of delivery of the goods and the weight of the goods.
• the Buyer can pay for the delivery by paying:

- directly to the courier who delivered the Goods. The Courier has the right to refuse to deliver the Goods if the Buyer refuses to pay for delivery. In this case, the Delivery price is indicated in the e-mail sent to the Buyer, which presents the prepaid invoice;
- by advance payment when paying for the Goods. In this case, the shipping cost is added to the prepaid invoice.

4. Collection of goods in stores:

• If the buyer chooses to pick up the Goods in the Stores, he must indicate at the time of the order which of the Stores listed below he will pick them up:

- Vilnius, Žirmūnų g. 139 a;

- Kaunas, Baltų pr. 145;

- Klaipėda, Baltijos pr. 113;

• The ordered Goods must be collected no later than within 7 (seven) days, counting from the date of delivery specified in the Seller's notification. If this deadline is missed, the Buyer does not guarantee that he will be able to deliver the Goods at the specified place, and also has the right to terminate the Agreement.
• The goods can only be collected by the person who placed the order or the person indicated at the time of placing the order, as well as by a person who has submitted a power of attorney in the appropriate form.


5. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the Goods, if the Goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Buyer's control.

6. During the delivery of the goods to the Buyer, the Buyer must together with the Seller or his authorized representative check the condition of the shipment and sign the invoice, waybill or other shipment transfer - acceptance document. If the buyer signs the invoice, bill of lading or other document of shipment transfer-acceptance, it is considered that the shipment has been delivered in proper condition. Having noticed that the package of the delivered shipment is damaged (crumpled, wet or otherwise externally damaged), the Buyer must note this in the invoice-invoice, waybill or other shipment transfer-acceptance document and, in the presence of the Seller or his representative, draw up a free-form package violation act. If the Buyer does not perform these actions, the Seller is exempted from responsibility towards the Buyer for damages to the Goods, if such violations were caused by packaging damages, which the Buyer did not note in the above procedure.